Privacy Policy
1. Introduction
At Step Up Life Ltd. (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website located at stepuplife.co.uk (“Site”).
2. What Personal Data We Collect
We may collect the following personal data from you:
- Contact Information: Name, email address, phone number.
- Technical Data: IP address, browser type, operating system, and browsing activity.
3. How We Use Your Data
We use the data we collect for the following purposes:
- To provide customer support.
- To improve the functionality and performance of our Site.
- To send marketing communications (only if you’ve opted-in).
- To comply with legal obligations.
4. How We Share Your Data
We may share your data with trusted third parties who assist us in providing our services, such as:
- Marketing platforms.
We do not sell or rent your personal data to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the security of your data.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or erasure of your personal data.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time (where applicable).
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us at info@stepuplife.co.uk.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Cookies
For information on the use of cookies on our Site, please refer to our Cookies Policy.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
January 2025